JCCL Helpdesk Job Opportunity
The School of Computing and Informational Sciences is looking for talented
students to fill part-time positions within the Technical Helpdesk team. Working
on the Helpdesk team will give you the opportunity to work with cutting edge
technology as well as provide you with the work experience required for securing
leading IT positions in the future.
We currently have positions available working in the Helpdesk that include
assignments in both the CIS - JCCL Computer Lab and Desktop Support group. Main
duties involve:
* Monitoring and maintaining a clean and productive lab environment
* Providing end-user technical support to faculty, staff, researchers and students
* Installing and troubleshooting hardware and software
* Maintaining system security by ensuring that operating systems are updated
and patched and that anti-virus programs are up-to-date
* Deployment and maintenance of Information Technology Systems
* Deployment of computer operating system and application software via Norton
Ghost.
* Researching methods to improve our services to faculty, researchers and students
* Other duties as requested by supervisors
Desired Qualifications
======================
Candidates must have detailed knowledge of multiple computer operating systems
including Microsoft Windows 98, NT, 2000, XP, and 2003 Server. Candidates should
also have a working knowledge of Unix/Linux operating systems. Must have the
ability to install and troubleshoot various applications, development software,
and hardware. Ideal candidates will be CompTIA A+ Certified, however similar
knowledge and work experience will compensate for lack of certification. Other
certifications are a plus. Candidates must be Honest, Reliable, and Trustworthy.
Candidates who have GPA's below a 2.0 will not be considered for this position.
Position Type and Salary
========================
OPS position, part-time (28 hours)
Rate is determined, based on experience.
If you are interested in applying, please contact me. You may email your resume
or drop it off at my office in ECS 265. Please be sure to include your work
experience, relavent course work, current course schedule and GPA. It is also
important to include your email address.
Thank You,
Catherine Hernandez
FIU-CIS
hernandc AT cis.fiu.edu
ECS 265
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